Shipping policy
Welcome to CBPlay. We’re excited to bring smarter play, better learning, and joyful moments to your family. Below you’ll find all the details about shipping and returns. If you need help at any time, our support team is here for you.
Shipping Policy
Processing Time
Orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Locations
We currently ship to all U.S. states, including Alaska and Hawaii.
International shipping will be available soon.
Shipping Methods & Delivery Time
Standard Shipping (3–7 business days)
Shipped via USPS, UPS, or FedEx depending on your location.
Expedited Shipping (2–3 business days)
Available at checkout for an additional fee.
Note: Delivery times may vary during peak seasons or due to carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected method.
Free shipping (if available) will be automatically applied.
Order Tracking
Once your order ships, you will receive a tracking number via email.
You can check your order status anytime through your account or the tracking link.

